What is a Stay tray made out of?
Answer :
Recycled, BPA-free polypropylene, the most used plastic in the world.
How does Stay tray benefit the environment?
Answer :
Stay tray is designed to be used again and again, which means less waste. There’s no need to discard after every single use, which means energy conservation and less waste disposed to landfill. There are also no trees destroyed in the making of Stay tray. And because every piece of plastic ever manufactured still exists today, we’re also giving a second life to the world’s redundant plastic by turning them into trays. At the end of Stay tray’s (long) life, it can be recycled again.
Can it really carry all types of drinks?
Answer :
A Stay tray won’t carry every single type of drink vessel, but sure it does carry many different types. It’s even versatile enough to carry squeezy sauce bottles. A lot went into the design stage – we wanted to make sure it was super easy to carry around and comfortable to hold.
What does the Stay tray insert do?
Answer :
The insert gives you so much versatility. Simply leave it in for smaller cups, bottles and cans, and remove it for larger vessels.
What are the Stay tray dimensions and weight?
Answer :
Each Stay tray 4 cup weighs a super light 180 grams. Dimensions are 20 cm x 20 cm x 7 cm. Each Stay tray 2 cup weighs a super light 110 grams. Dimensions are 22 cm x 10 cm x 8 cm.
How do I care for and clean my Stay tray?
Answer :
A quick wipe down should do the trick. You can also wash it in the top tray of your dishwasher.
Is the Stay tray dishwasher safe?
Answer :
Yes, top rack only.
Can I put my Stay tray in the fridge or freezer?
Answer :
Fridge, yes. But not the freezer.
How long will my Stay tray last?
Answer :
A really, really long time. Although we can’t say how long (as everyone uses it differently, and plastic is generally very long-lasting), we do provide a 12-month warranty. And if you feel like you need a new one, remember to put it in recycling to give it another life.
Is my Stay tray recyclable?
Answer :
Yes.
Where can I get a Stay tray?
Answer :
All great sustainability-minded cafés and shops. You can find Stay tray stockists by using our interactive stockist map.
What colours can I get a Stay tray in?
Answer :
7 great colours, espresso, sunrise, pinky, cloud, silver fox, minty, and simply cups blue. Plus centres come in 6 colours Grey & White, Black & Gold, Black & Copper, Black & Fluro and Sunrise & White. Inserts come in 3 colours; Sunrise, Cloud and Espresso. Create your own Stay tray with your favourite colour combinations now.
Why is my Stay tray a slightly different colour to what I have previously seen?
Answer :
Stay tray is made from recycled material, which means there will always be colour variations in every manufacturing run.
Can I mix and match the Stay tray and inserts?
Answer :
Anything is possible for a minimum order of 500 Stay trays. Unfortunately, we can’t accommodate this for single-order trays. You can however, order a single centre piece, so you can mix and match yourself.
I’ve lost the centre piece of my Stay tray. Can I order another?
Answer :
You sure can, just go to the shopand select the centre you require.
How can I remove the Stay tray centre piece?
Answer :
You can remove this component by pressing all 4 clips together. It’s not designed to do regularly, so please be aware this could weaken the area if constantly changed.
How do I become a Stay tray stockist or retailer?
Answer :
Visit the Stay trayBecome a Stockist page for more information.
Can I order a custom Stay tray with custom corporate branding?
Answer :
You sure can. There is a minimum order of 50 trays. Send us an email for pricing.
Can I get my own colour Stay tray?
Answer :
Absolutely. Any order over 500 units means you can order a custom colour, as well as choose any colour tray and insert you like. Send us an email for pricing.
How long will shipping take?
Answer :
2-3 business days to most locations in Australia. Allow more time if you are based in WA, NT, or far North Queensland.
How much does Stay tray shipping cost within Australia?
Answer :
A flat rate of $7.95 or free for orders $60 or more. Express shipping Australia wide is available as an option at checkout for $11.95.
Do you ship Stay tray internationally?
Answer :
We sure do. Your postage will be calculated in your shopping cart upon checkout.
What is the Stay tray return policy?
Answer :
We have a 12-month replacement warranty from date of delivery for any defect / fault in our product. This does not extend to a particular cup / beverage not fitting perfectly, nor damage caused by forcing a vessel that is simply too large. If your Stay tray doesn’t function as you expected, please email us and we will discuss replacement. The warranty does not extend to wear and tear over time. For more information on our returns policy visit our Returns Policy page.